The Trusted Platform for Building AI Assistants and Agents

Developers can easily build AI assistants and agents with your data. Retrieval Augmented Generation (RAG) mitigates hallucinations, bias, & copyright infringement. AI is now ready for business.

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Vectara Generative AI Use Cases

AI Assistants

Vectara’s best-in-class retrieval, superior cross-language operation, chat history, and multi-turn generation enable AI Assistants to go many layers deep with high accuracy and minimal hallucinations.

AI Agents

Vectara’s best in class retrieval, enhanced configurability of generation, and API extensibility and scaffolding help turn answers into actions directly in your application with minimal effort.

Meet Vectara

Our platform

Vectara is a platform for building AI Assistants and agents with extraordinary results. As an end-to-end Retrieval Augmented Generation (RAG) service, Vectara delivers the shortest path to a correct answer/action while mitigating hallucinations and providing high-precision results. Vectara provides secure access controls and comprehensive explainability, allowing companies to avoid risk and provide iron-clad data protection.

Retrieval Augmented Generation as a Service

Breakthrough relevance

Powered by LLMs and Generative AI

Our models

Mockingbird
Boomerang
Hughes Hallucination Evaluation Model (HHEM)
Slingshot
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Extract
Encode
Index
Retrieve
Rerank
Summarization

Why Vectara?

Developers choose Vectara over open source LLM frameworks because Vectara takes care of the embeddings, the vector database, and offloads a lot of the complexity workload from developers' plates.

RAG-as-a-Service

Have conversations with your data. Ask a question, and Vectara gives you summarized answers based entirely on your inputs with zero hallucinations.

End-to-End Platform

Employ an end-to-end configured platform with easy ingest and API operation. Harness multiple LLMs for language detection, retrieval, and reranking.

Best-in-industry accuracy minimizes hallucinations

Our retrieval-augmented generation system produces the least hallucinations. Vectara’s retrieval grounds responses, minimizing hallucinations, with citations and a consistency score (FCS).

Iron-clad security and privacy that you can trust

We offer SOC-2 Type 2 compliance and rigorous access controls to keep your users and data safe. At Vectara, we do not train our models on customer data. Your data is yours.

Observability into what your AI is thinking

Analyze and refine the thought processes of your Agents and Assistants with our observability tools. Vectara gives you full control and transparency.

Ultimate Trust and Control

Most AI hallucinates, trains on your data, and gives you a black box that leaves you spending your time searching for answers.

Data privacy guaranteed

Knowledge-based accuracy

Consistent facts

One platform. Any product. Many uses.

If your users have questions, we have the answer. Regardless of product, use case, or  language, Vectara delivers the most relevant and dependable answer via our “Grounded Generation” technology.

Best in class retrieval

Hybrid search - large language model (LLM) based retrieval and boolean exact match to answer your users’ questions first

Vectara doesn’t just summarize individual documents, but helps answer your users’ questions  by looking across them all before answering

Ease of use - APIs

APIs are designed for consumption by application developers and data engineers who wish to include elements of a search pipeline within their site or application.

Custom dimensions allow developers to attach key data attributes that could be relevant in scoring results.

Grounded genration

Addresses the main drawbacks from using pure generative AI

Relevant facts from only this user’s data are retrieved

Relevant facts are summarized into a response

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Trust & Security

Executives know they need to start integrating GenAI into their products, and developers and product managers are ready, but trust and security concerns cause trepidation . At Vectara, we've built our platform with this top of mind from day one.

Data encrypted at every stage using military-grade encryption algorithm.

Robust role-based access control available. Access granted via API keys or OAuth 2.0

SOC 2-compliant & independently certified

All user data isolated for maximum security. Data can be further segregated into individual corpora for logical separation within an account.

Customers can employ their own encryption keys to hide account data even from Vectara's engineering team.

HIPAA

Trust & Security

Executives know they need to start integrating GenAI into their products, and developers and product managers are ready, but trust and security concerns cause trepidation . At Vectara, we've built our platform with this top of mind from day one.

All data is encrypted both in transit and at rest using military-grade encryption algorithm

Robust role-based access control (RBAC) is available and access can be granted with either API keys or OAuth 2.0

SOC 2 compliant & independently certified

All user data is logically separated from one another, to ensure maximum security. Data can even be further segregated into individual corpora to logically separate within an account

For maximum paranoia: Customers can bring their own encryption keys to encrypt their account data so that even Vectara engineering team cannot gain access to your data

Frequently asked questions

How does Vectara work?

Vectara is RAG-as-a-service, encapsulating the various components required for a scalable and high-performance RAG pipeline (document processing, an embedding model, a retrieval engine, a reranker, and an LLM) behind an easy-to-use developer API. Developers use Vectara to build RAG and semantic search applications by using the API to index their documents and respond to user queries with the full power of RAG, while Vectara works behind the scenes to execute the RAG ingest and query flows in a secure and scalable way while maintaining low latency and low TCO.

Is there a free trial?

Vectara offers a 30-day free trial complete with nearly all of the enterprise features of the platform.

What are the use cases for Vectara?
  1. AI Assistants
  2. AI Agents
How is Vectara different from other GenAI solutions?

Vectara gives all types of builders an end-to-end platform for embedding powerful generative AI capabilities into your app or site without the need for data science and machine learning experience.

Some of Vectara’s unique differentiators include:

  1. End-to-End RAG Platform: Vectara is an end-to-end platform for serverless RAG, expertly tuned and always available.
  2. Quick Time to Value: Vectara is a trusted partner for companies that brings powerful generative AI tooling to all types of developers and business users. Vectara helps companies turn deployments from years to weeks.
  3. Ultimate Trust and Control: Vectara also provides a factual consistency score (FCS) with every response and many ways to configure your queries and responses.
How do I get up and running with Vectara?

All you need to do is sign up with a company email address. You will then get access to the Vectara console to get started with ingesting documents and testing the platform.

For more information on setting up Vectara, you can check out our Getting Started and Docs.

See what people are saying about us!

Discover what a difference Retrieval Augmented Generation can make.

Eric Colson, Fmr Chief Algorithms Officer, Stitch Fix

I am very excited for how Vectara enables better search on product reviews. This will create tremendous value for both consumers and ecommerce companies.

Mike Olson, Cofounder, Cloudera

Vectara is opening the door to transformational change in search technology, not only delivering more accurate and relevant results but making cutting-edge neural technology accessible to almost any developer.

Shane Feldberg, Founder, Feld Ventures

Vectara's neural search is the future of how people will interact with content. They are solving a major problem, the founders are incredibly well suited for the task, and their early customer feedback is very promising.

Bradley Horowitz, VP of Product, Google

Vectara is the first platform that harnesses NLP’s transformative power and makes it practical and useful, empowering developers everywhere with the most advanced AI available.

Rob Solomon, Board Director, GoFundMe.org

Vectara represents a huge leap forward in search technology. Offering neural search-as-a-service, the platform provides a complete solution that gives developers API access to the most advanced NLP & AI site-level search in just minutes.

Stewart Butterfield, CEO, Slack Technologies

Most people rely on search to navigate websites and applications, including our product, but the underlying technology has not significantly evolved in decades. By applying cutting-edge neural networks, Vectara is bringing much-needed innovation to improve product search.

Eric Colson, Fmr Chief Algorithms Officer, Stitch Fix

I am very excited for how Vectara enables better search on product reviews. This will create tremendous value for both consumers and ecommerce companies.

Mike Olson, Cofounder, Cloudera

Vectara is opening the door to transformational change in search technology, not only delivering more accurate and relevant results but making cutting-edge neural technology accessible to almost any developer.

Shane Feldberg, Founder, Feld Ventures

Vectara's neural search is the future of how people will interact with content. They are solving a major problem, the founders are incredibly well suited for the task, and their early customer feedback is very promising.

Bradley Horowitz, VP of Product, Google

Vectara is the first platform that harnesses NLP’s transformative power and makes it practical and useful, empowering developers everywhere with the most advanced AI available.

Rob Solomon, Board Director, GoFundMe.org

Vectara represents a huge leap forward in search technology. Offering neural search-as-a-service, the platform provides a complete solution that gives developers API access to the most advanced NLP & AI site-level search in just minutes.

Stewart Butterfield, CEO, Slack Technologies

Most people rely on search to navigate websites and applications, including our product, but the underlying technology has not significantly evolved in decades. By applying cutting-edge neural networks, Vectara is bringing much-needed innovation to improve product search.

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API-addressable at every level

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